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Frequently Asked Questions

What are the payment options?

Purchases via our website can be paid via Paypal / Credit Card. If you are purchasing directly via our social media platform, please DM us and we will assist you from there.

What is your return policy?

Kindly refer to our return policy here.

Do you offer E-gift cards?

Yes we do! We offer it in 3 different domination. They are valid for 12months from the date of issue. Refer to our product page for more information.

What is the currency shown on website?

All prices are quoted in Singapore Dollars (SGD)

Can i have the Essential Set with 3 of the same swaddles?

All items in the gift sets are not exchangeable (unless specified). Alternatively, you can purchase them separately and arrange to have them packed together!

Where do i indicate my preferred swaddle choice or accompaniment?

Please leave a note on the checkout page indicating your preferred swaddle choice and accompaniment (only applicable to certain gift sets). If you missed that out, kindly contact us at as soon as you can.

Can i use multiple promotional code?

Only one code can be applied each time. If you wish to fully utilize your promotional code, please cart them out separately.

How do i care the products?

Kindly refer to our Caring instructions here.

Do you offer tracking number?

We offer tracking numbers for International deliveries. 
For shipping within Singapore, you will receive an email/message once your items are on it's way to you.

I received the wrong items or my items are damaged.

Sorry to hear that! Kindly reach out to us at as soon as you can with a copy of your receipt and a photo of the items received.

The item that i am interested in is Out Of
Stock. When will the next restock be?

We restock popular items regularly, so let us know what you like! If there's something that you have been eyeing on, drop us an email and we will see what we can do!

Still have questions? Get in touch and we’ll be happy to help.

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